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Product articles

How the checkout, payment links and dashboard are designed, and why.

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  • Product7 min read

    Designing subscription billing states

    Recurring billing is not a boolean. It is a small state machine with five states, a handful of events and a lot of product decisions. Here is how to model it, what to do in each state and the mistakes that cost the most.

  • Product7 min read

    Anatomy of a checkout that converts

    Few fields, a total that never moves, one clear method choice, declines explained in plain words and a state for every outcome. A walk through what a payment page must get right, with our own checkout as the example.